Frequently Asked Questions by Prize Winners

1. When will my prize be available for pickup?

The radio DJ will provide this information off-air.

In the case of “Win Before You Can Buy” promotions, tickets WILL NOT be available for at least four (4) to five (5) weeks, possibly longer depending on the issuer and date of the event.

If a prize IS NOT available, someone in the Promotions Department will contact you with further instructions.

2. Who do I call with questions about my prize?

Call 404-897-7500 and identify the radio station you were listening to when you won.  Then ask to speak with someone in the Promotions Department who represents that station.

3. How long do I have to claim a prize?

Unless stated otherwise, you have 30 days from the time you are notified it is ready for pick up at the radio station.

4. Where do I get my prize?

Non-cash prizes (i.e., concert tickets, movie passes, restaurant gift cards) can be picked up inside the front lobby of the WSB Television & Radio Building located at 1601 W. Peachtree Street NE in Atlanta, GA 30309.  For directions, call 404-897-7500 and ask for extension 3331.

Cash prizes are issued in the form of a check and mailed to a winner’s home address.  Checks CANNOT be picked up at the radio station.

5. What are your business hours?

Normal business hours are Monday through Friday 8:30am to 5:30pm.

***Return to this page during holidays for updated hours***

6. Can prizes be picked up after hours or during the weekend?

Yes, prizes can be left with our Security Mailroom but only upon request.  The Promotions Department must be notified in advance to schedule a pick up after hours or over the weekend.

7. Can someone else pick up my prize?

NO – as a condition of participating in a contest sponsored or administered by any Cox Radio Atlanta radio station, you must pick up the prize in person and bring valid photo identification (Georgia Driver’s License or alternate state-issued ID).

If you have an out-of-state driver’s license, you must provide a copy of a utility bill (invoiced within the last 60 days).

8. I won a cash prize.  What do I need to do to receive my check?

Winners must complete all necessary paperwork required by Cox Media Group, Inc. within 30 days of winning or else prize will be forfeit.  Instructions will be provided by the radio DJ off-air, or a representative from the Promotions Department will contact you.

Paperwork can be completed via FAX, email, or in person at our offices during normal business hours (Monday through Friday ONLY).

If submitting paperwork via FAX or email, all winners must provide a photo copy of a valid Georgia Driver’s License or Georgia State Issued ID for identification purposes.

If signing paperwork in person, winners are only required to show their photo ID to the receptionist.

Any winner with an out-of-state driver’s license must also provide a copy of a utility bill (invoiced within the last 60 days) to show proof of Georgia residency.

9. How long does it take to receive a check?

Checks are issued to a winner’s home address within four (4) to six (6) weeks following receipt of completed paperwork.

10. What happens if my check gets lost in the mail?

Cox Media Group, Inc. is not responsible for lost checks.  Replacement checks can be issued upon request at the radio station’s discretion.

11. How often can I win a prize?

Once every sixty (60) days

12. In that period, can I win on multiple stations owned by Cox Media Group, Inc. in Atlanta?

NO – you can only win one (1) prize every sixty (60) days on ANY of the Cox Radio Atlanta stations.

This includes:

• AM750 (WSB-AM)
• 95.5FM (WSBB-FM)
• B98.5 (WSB-FM)
• KISS104.1 (WALR-FM)
• 97.1 The River (WSRV-FM)
• X107.1 (WTSH-FM)

Example:  If you win concert tickets from 97.1 The River on Monday, you CANNOT win another prize from B98.5 the next day, a week later, etc.  You must wait sixty (60) days to be eligible to win again on ANY Cox Radio Atlanta station.

13. If I win, can my spouse or roommate win?

NO – the limit is one (1) prize per person OR household.  Roommates count as a household.